Artificial intelligence, by definition, is the study of intelligent systems and machines, and it can also apply to chat rooms. In the future, artificial intelligence will be at the helm of customer inquiries and engaging customers in real-time. AI Chatbots will help you engage your customers and provide them with the best services and solutions they may need. When considering the best AI Chatbots, you want a smart enough bot to understand and respond to customer inquiries and provide the best service. To get a feel for which a chatbot is best for your needs, we offer a simple review rating based on our experience with three-chat bots: Delo, Zenbot, and Aides.
Zenbot
Developed by: Oxford University’s Computer Science department in the UK, Zenbot is one of the first chatbots to receive official approval from the University of Cambridge. A bot can identify your voice, determine if you are human or bot, and initiate conversations in real-time without coding knowledge. The bot is fully equipped to conduct private, one-on-one conversations as well. Based on deep learning technology, Zenbot learns with each conversation and adjusts its methods to ensure you’re always the star of the show.
Delo
Developed by: Carnegie Mellon University in the US, Delo is a bot with a user-friendly interface. We received high praise for its ability to engage customers in real-time. We recommend this boot to anyone who needs to make quick customer relations. Besides having a very user-friendly interface, aides also performed admirably in our customer relations test lab.
Bot and many chats
This is a new entry in our artificial intelligence bot series. While not a bot per se, it was one of our favourite conversational programs in the test lab. Its developers called it a “self-driving supercomputer”, and it performs competently as an online chatbot. It has a simple design that uses MLQ and RML to power interactive 3D conversations. It was among the first chatbots with an integrated database of knowledge and facts.
Oxbridge University
This is one of our highest-rated conversational open-source programs. We gave it an A grade because it performs like an experienced professional, has a great design, and is easy to use. It is also easy to use as it performs in real-time with an interactive voice response feature. We are impressed with how well Oxford University researchers have integrated natural language processing with artificial intelligence. It will be interesting to see what they do with the next generation of artificially intelligent chat Bots.
Conversational AI chatbots with an integrated database of knowledge and facts are the future of customer service agents. They will replace customer service representatives and will perform like them under normal circumstances. It will help companies improve their customer experience by providing real-time examples of actions attributed to the user. The system will also make it easier to track and analyze customer service history. By combining a knowledge database with an R&D process, conversational artificial intelligence chatbots can achieve up to 90% accuracy.
Manychat
This is a new AI chatbot that received its first release in May of this year. It achieved success within its first week of release with over one million downloads. That is on its way to achieving the highest review rating of any chatbot and many chat review ratings of all time. Manychat is powered by Microsoft Cognitive Services technology. Other notable features include powerful artificial intelligence, open-source back end, smart queries, deep learning capability, intelligent conversation moderation, and a superior customer support system.
These are the first chatbots with high-quality artificial intelligence, open-source back end, intelligent questions, and deep learning capability. I believe they have the potential to automate customer support shortly completely. AI Chatbots can replace customer support executives in every business; they can work from anywhere, adjust to the ever-changing corporate landscape, and adapt to any environment. ONPASSIVE, with the help of AI chatbots, runs the business effectively.
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